Amazon has to take care of some more conscientious methods of rolling out business. Specifically with white-glove services. In which case, a 63 percentile of truck deliveries have used when designating home delivery and setup. More Americans these days seem to buy large items from home. But now they’re looking for the whole package. Well, at least for the whole package to be assembled. The online furniture market is specific with the in-home setup of furniture or appliances. There will be drivers who unpack and assemble the items. Should the customer be unsatisfied, then the drivers would immediately take away the item in question.
Nowadays, the delivery drivers who navigate Amazon through truck deliveries deal with Amazon Home Services. This, therefore, would bring such services underneath the larger umbrella of Amazon. In turn, customers are able to manage the process seamlessly. That’s what all the other companies are basically doing. Home Depot, Lowe’s, Best Buy, etc. The E-Commerce Giant has been testing premium services to allow customers the ability to select in-home setup for furniture and or appliances.
Amazon is still connecting consumers through markets towards local contractors through likely installation processes. Installation services happen to be a growing industry. There’s a growth of e-commerce, likely due to the pandemic. And if the pandemic really is freaking out people, then, of course, they’re going to want someone else to assemble furniture and do so with gloves. White gloves no less! Is that proper to do nowadays? With the way this virus has spread, are we really that afraid to confront the outside world? It shouldn’t necessarily be a law that it’s always going to be just that way. Maybe someday things will get even better.
The only company that appears to be Amazon’s most direct competition in this arena happens to be Wayfair. That company announced a net revenue of $3.7 billion in 2020.